Alienware 13 Manuel de service

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Page 1 - Service Manual

Alienware 13Service ManualComputer Model: Alienware 13Regulatory Model: P56GRegulatory Type: P56G001

Page 2 - Notes, Cautions, and Warnings

Before Working Inside Your ComputerCAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contact

Page 3 - Contents

2 Disconnect the camera cable from the camera module.1 camera cable 2 connector3 camera module100

Page 4

3 Using a plastic scribe, pry the camera module off the display back-cover.1 plastic scribe 2 camera module101

Page 5

Replacing the CameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 6

Removing the Display HingesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Page 7

2 Lift the display hinges off the display back-cover.1 screws (8) 2 display hinges (2)104

Page 8

Replacing the Display HingesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the s

Page 9

Removing the Display Back-CoverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Page 10 - Computer

Procedure1 Peel the display-board cable to access the camera cable.1 display-board cable107

Page 11

2 Note the display cable routing and peel the camera cable off the display back-cover.1 camera cable 2 display back-cover108

Page 12 - Recommended Tools

1 display back-cover109

Page 13 - After Working Inside Your

WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, p

Page 14 - Removing the Base Panel

Replacing the Display Back-CoverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Page 15 - 3 base panel 4 plastic scribe

System SetupOverview CAUTION: Unless you are an expert computer user, do not change the settings in the system setup program. Certain changes can make

Page 16

MainSystem Time Displays the current time in hh:mm:ss format.System Date Displays the current date in mm/dd/yyyy format.BIOS Version Displays the BIOS

Page 17 - Replacing the Base Panel

AdvancedIntel(R) SpeedStep Technology Allows you to enable or disable Intel (R) Speedstep Technology.NOTE: If enabled, the processor clock speed and c

Page 18 - Module(s)

AdvancedSATA Operation Allows you to configure the operating mode of the integrated SATA hard drive controller. Default: AHCIAdapter Warnings Allows y

Page 19 - 3 memory-module slot

SecurityHDD password Status Displays if the HDD password is clear or set. Default: Not setService Tag Displays the service tag of the computer when th

Page 20 - Replacing the Memory

it attempts to boot from the next bootable device. You can use this feature to change the:• Current Boot Sequence — change the boot sequence for the c

Page 21 - Post-requisites

4 On the Boot Options, select the device you want to boot from and press Enter.For example, if you are booting to a USB hard drive, highlight USB Har

Page 22 - Removing the Solid-State

Flashing the BIOSYou may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:1 Turn o

Page 23

Getting Help and Contacting AlienwareSelf-Help ResourcesYou can get information and help on Alienware products and services using these online self-he

Page 24

Recommended ToolsThe procedures in this document may require the following tools:• Philips screwdriver• Plastic scribe12

Page 25

After Working Inside Your ComputerCAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.1 Replace all screws

Page 26 - Replacing the Solid-State

Removing the Base PanelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 27 - Removing the Hard Drive

3 Using a plastic scribe, gently release the tabs that secure the base panel to the computer base.1 computer base 2 captive screws (2)3 base panel 4

Page 28 - 1 pull tab 2 hard-drive cable

4 Disconnect the battery cable from the battery-cable connector.1 battery cable 2 battery-cable connector5 Turn the computer over.6 Press and hold

Page 29 - 3 hard drive

Replacing the Base PanelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 30 - 1 interposer 2 hard drive

Removing the Memory Module(s)WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 31 - Replacing the Hard Drive

2 Slide and remove the memory module from the memory-module slot.1 securing clips (2) 2 memory modules (2)3 memory-module slot19

Page 32 - Removing the Palm Rest

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Page 33

Replacing the Memory Module(s)WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 34 - 1 screws (14) 2 computer base

2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.NOTE: If you do not hear the c

Page 35

Removing the Solid-State DriveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 36 - 1 palm-rest assembly

2 Using the pull tab, pivot the solid-state drive bracket and peel off the bracket from the tabs on the computer base.1 pull tab 2 solid-state drive

Page 37

4 Remove the screws that secure the solid-state drive assembly to the computer base.1 pull tab 2 solid-state drive cable3 solid-state drive assembly

Page 38 - 1 palm rest

7 Slide and lift the solid-state drive off the solid-state drive assembly.1 solid-state drive slots (2) 2 solid-state drive3 solid-state drive assemb

Page 39 - Replacing the Palm Rest

Replacing the Solid-State DriveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Page 40 - Removing the Touchpad

Removing the Hard DriveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 41 - 3 touchpad

3 Lift the hard-drive assembly off the computer base.1 pull tab 2 hard-drive cable3 hard-drive assembly 4 screws (4)4 Remove the screws that secure

Page 42 - Replacing the Touchpad

5 Lift the hard drive off the hard-drive bracket.1 hard-drive bracket 2 screws (4)3 hard drive29

Page 43 - Removing the Keyboard

ContentsBefore Working Inside Your Computer... 10Before You Begin ...

Page 44

6 Disconnect the interposer from the hard drive.1 interposer 2 hard drive30

Page 45

Replacing the Hard DriveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 46 - 3 screws (2)

Removing the Palm RestWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Page 47 - Replacing the Keyboard

Procedure1 Lift the latches and disconnect the keyboard and keyboard-backlight cables from the system board.1 keyboard-backlight cable 2 keyboard cab

Page 48 - Removing the Power-Button

2 Remove the screws that secure the palm-rest assembly to the computer base.1 screws (14) 2 computer base34

Page 49

3 Lift the computer base slightly and push the release tabs on the palm-rest assembly until it pops out.1 release tabs4 Turn the computer over and o

Page 50 - 1 power-button board 2 screw

6 Gently lift the palm-rest assembly and turn it over.1 palm-rest assembly7 Lift the connector latch and disconnect the power-button board cable fro

Page 51 - Replacing the Power-Button

8 Lift the palm-rest assembly off the computer base.1 palm-rest assembly 2 connector latch3 power-button board cable9 Remove the keyboard.10 Remove

Page 52 - Removing the Status-Light

12 Remove the touchpad.1 palm rest38

Page 53

Replacing the Palm RestWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Page 54 - 1 screw 2 status-light board

Removing the Hard Drive... 27Prerequisites...

Page 55 - Replacing the Status-Light

Removing the TouchpadWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 56 - Assembly

3 Lift the touchpad off the palm-rest assembly.1 screws (4) 2 touchpad cable3 touchpad41

Page 57

Replacing the TouchpadWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Page 58

Removing the KeyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 59

Procedure1 Lift the connector latches and disconnect the touchpad cable and the status-light cable from the power-button board.1 connector latches (2

Page 60

3 Remove the screws that secure the keyboard bracket to the palm-rest assembly.1 keyboard bracket 2 screws (12)4 Lift the keyboard bracket off the p

Page 61 - Replacing the Display

6 Slide and lift the keyboard, along with the cables, off the palm-rest assembly.1 tabs (3) 2 keyboard3 screws (2)46

Page 62

Replacing the KeyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Page 63 - Adapter Port

Removing the Power-Button BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Page 64 - 3 speaker cable

Procedure1 Lift the connector latch and disconnect the power-button board cable from the power-button board.1 connector latch 2 power-button board ca

Page 65 - 1 system board 2 screws (3)

Removing the Power-Button Board...48Prerequisites...

Page 66

2 Remove the screw that secures the power-button board to the palm-rest assembly.1 power-button board 2 screw3 Lift the power-button board off the p

Page 67 - Replacing the Power

Replacing the Power-Button BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Page 68 - Removing the Heat-Sink

Removing the Status-Light BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Page 69

Procedure1 Lift the connector latch and disconnect the status-light board cable from the status-light board.1 status-light board 2 status-light board

Page 70

2 Remove the screw that secures the status-light board to the palm-rest assembly.1 screw 2 status-light board3 Lift the status-light board off the p

Page 71 - Replacing the Heat-Sink

Replacing the Status-Light BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Page 72 - Removing the Wireless Card

Removing the Display AssemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 73

3 Slide and lift the hinge caps off the display hinges.1 screws (2) 2 hinge caps (2)4 Close the display and turn the computer over.5 Peel off the a

Page 74 - Replacing the Wireless Card

7 Disconnect the antenna cables from the wireless card.1 adhesive tape 2 screw3 wireless-card bracket 4 antenna cables8 Turn the computer over and o

Page 75 - Removing the Coin-Cell

13 Disconnect the logo-board cable from the system board and remove it from the routing guides on the display hinges.1 display cable 2 connector latc

Page 76

Removing the Heat-Sink Assembly... 68Prerequisites...

Page 77 - Replacing the Coin-Cell

14 Remove the screws that secure the display assembly to the computer base.1 display assembly 2 screws (4)3 display hinges (2)15 Lift the display as

Page 78 - Removing the System Board

Replacing the Display AssemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 79 - 1 system board

12 Turn the computer over and open the display.13 Align the screw holes on the hinge caps with the screw holes on the display hinges.14 Replace the

Page 80 - Replacing the System Board

Removing the Power-Adapter PortWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Page 81 - Removing the Battery

4 Disconnect the speaker cable from the system board.1 power-adapter port bracket 2 screws (2)3 speaker cable64

Page 82 - 1 speaker cable 2 battery

5 Remove the screws that secure the system board to the computer base.1 system board 2 screws (3)6 Slide and lift the system-board assembly.7 Turn

Page 83 - Replacing the Battery

8 Disconnect the power-adapter port cable and remove the power-adapter port from the system board.1 power-adapter port cable 2 system-board connector

Page 84 - Removing the Speakers

Replacing the Power-Adapter PortWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Page 85 - 5 computer base

Removing the Heat-Sink AssemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Page 86 - Replacing the Speakers

Procedure1 Disconnect the fan cables from the connectors on the system board.1 connectors (2) 2 fan cables(2)2 Turn the system board over.69

Page 87 - Removing the Computer

Removing the Battery... 81Prerequisites...

Page 88 - 1 computer base

3 Remove the screws that secure the heat-sink assembly to the system board.1 heat-sink assembly 2 screws (7)4 Lift the heat-sink assembly off the sy

Page 89 - Replacing the Computer

Replacing the Heat-Sink AssemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Page 90 - Removing the Display Bezel

Removing the Wireless CardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 91 - 1 display bezel

1 wireless card 2 wireless-card slot73

Page 92 - 3 logo-board cable

Replacing the Wireless CardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Page 93

Removing the Coin-Cell BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Page 94 - Replacing the Display Bezel

2 Peel the coin-cell battery off the system board.1 coin-cell battery cable 2 coin-cell battery76

Page 95 - Removing the Display Panel

Replacing the Coin-Cell BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Page 96 - 3 display back-cover

Removing the System BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the step

Page 98 - Replacing the Display Panel

Removing the Display Panel...95Prerequisites...

Page 99 - Removing the Camera

Replacing the System BoardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 100 - 3 camera module

Removing the BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 101

3 Lift the battery off the computer base.1 speaker cable 2 battery3 screws (2)82

Page 102 - Replacing the Camera

Replacing the BatteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 103 - Removing the Display Hinges

Removing the SpeakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Page 104

2 Lift the speakers, along with its cable, off the computer base.1 tabs 2 speaker cable3 speakers (2) 4 alignment posts (4)5 computer base85

Page 105 - Replacing the Display Hinges

Replacing the SpeakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Page 106 - Removing the Display Back

Removing the Computer BaseWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 107 - Procedure

1 computer base88

Page 108

Replacing the Computer BaseWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Page 109 - 1 display back-cover

System Setup...111Overview ...

Page 110 - Replacing the Display Back

Removing the Display BezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 111 - System Setup

2 Carefully lift the display bezel and turn it over.1 display bezel3 Lift the connector latches and disconnect the display-board cables from the log

Page 112

4 Disconnect the logo-board cable from the logo board.1 logo board 2 display-board cables (3)3 logo-board cable92

Page 113

1 display bezel93

Page 114

Replacing the Display BezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Page 115 - Boot Sequence

Removing the Display PanelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Page 116 - Boot Options

2 Gently lift the display panel and turn it over.1 screws (4) 2 display panel3 display back-cover96

Page 117

3 Lift the connector latch and disconnect the display cable from the display panel.1 display panel 2 connector latch3 display cable97

Page 118 - Flashing the BIOS

Replacing the Display PanelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Page 119 - Alienware

Removing the CameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in B

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